Privacy Policy

At NovaLumix, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us.

Information Collection

We may collect personal information from you when you interact with our website, make a purchase, register for an account, subscribe to our newsletter, or contact our customer service team. The types of information we may collect include, but are not limited to:

• Name
• Contact information (email address, phone number, mailing address)
• Payment information (credit card details, billing address)
• Demographic information
• User preferences and interests
• Communication preferences

Use of Information

We use the information we collect for various purposes, including:

• Processing and fulfilling orders
• Providing customer support and responding to inquiries
• Sending promotional materials, newsletters, and marketing communications (you may opt out at any time)
• Conducting research and analysis to improve our products and services
• Personalizing your experience and tailoring content to your interests
• Complying with legal obligations and protecting our rights
  

 

Information Sharing

We may share your personal information with third-party service providers who assist us in operating our website, conducting business, or servicing you. These service providers are contractually obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

We may also disclose your information when required by law, in response to legal process, or to protect our rights, property, or safety, or that of others.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and customize content based on your preferences. You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. However, please note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by NovaLumix. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate action to remove the information from our systems.

Consent

By using our website or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@novalumix.com.

SMS Disclosure

By submitting your phone number you agree to receive recurring informational SMS, MMS, or Email messages from NovaLumix Inc. Message frequency may vary. Message & data rates may apply. Reply STOP to opt-out of further messaging. Reply HELP for more information. No mobile information will be shared nor sold with third parties/affiliates for marketing/promotional purposes, we do not share any client data with third parties. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent, see our Privacy Policy

Effective Date: This Privacy Policy is effective as of Jan 1st, 2024.